I love these lights! I was sad when one of the glass globes broke during a party but so relieved to learn that I could buy a replacement from you. Thank you for the great service and quality products.
Special Items
Regular price
€1,19
Free Shipping EU
Free and fast 7-12 days delivery after processing on all orders to the Germany/France/Italy/Spain/Ireland. At Thehouselights we process your orders and provide free delivery service Monday to Friday.
We are committed to fast and free shipping all year, including many of our lighting products are available for Same-Day Expedited - 3 Day Delivery.
- No minimum order to qualify
- Shipped from the Germany/United Kingdom/China
- Free shipping to the Germany/United Kingdom/China
- Delivery by DPD, Evri, FedEx, or Royal Mail
- Delivery time is 7-12 days
- Dispatch time is 1 week
- All tax and duty payments are included
How to get tax and duty payments back?
When encountering duty and tax charges during shipment, please ensure that the payment is prepaid as it is the responsibility of the receiver. Retain the payment receipt and forward it to our customer support at lights@thehouselights.com. We will promptly reimburse you for the duty and tax expenses incurred. However, please be aware that the return order does not refund the tax fee.
Your order is monitored every step of the way using DPD, or FedEx tracking. We will email your tracking number within a few hours after processing your order.
Each order (plus all the information you might need to know about it) will have its current status and estimated arrival date.
Track Package: Track your package here!
Start A Return: Start a return request here!
Delivery Notice: Due to the COVID process and delivery may at times be delayed.
100% Guarantee
100% No Hassle Easy Return Guarantee At Thehouselights, we want you to feel like every light is the perfect match for your home, however, if there's an issue you may send it back within 30 days and we will be happy to exchange or give you a store credit. Or, we will refund the complete purchase price for any return within the first seven days.
Secure Ordering
Secure SSL 256 Bit Encryption technology on every Thehouselights order. We take your order securityseriously and use the same data encryption as large banks.
- 256 bit data encryption
- Same encryption as large banks
- Your personal information is safe
- We do not sell your information
Easy Returns
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow 7 days from our warehouse receiving your parcel to receive your refund.
How to return your item
Standard items： Return an item using a tracked courier, such as Royal Mail or Evri, to our UK warehouse. Return postage is payable by the customer.
Damaged or faulty items： Free returns & exchanges — we’ll provide a prepaid label.
Please note: Our lights require assembly and hardwiring. Please note that third-party installation charges and bulb costs are not covered by our store. If you need any assistance, please contact us.
Care Instructions
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Cleaning: Wipe with a soft, dry cloth; avoid harsh chemicals.
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Spills: Blot immediately with a clean, dry cloth.
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Sunlight: Limit direct sunlight exposure to prevent fading.
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Maintenance: Regularly check and tighten loose hardware.
- Protection: Use coasters or placemats to protect surfaces from heat and moisture.
It is a page for you to pay for the special item of Thehouselights, including additional components, tax, and so on.
Customer Service
At Thehouselights we take pride in our fast and helpful 24/7 Customer Support! Got a question? We love helping customers!
- Every call & email answered wIthin 24 hrs
- Every customer made happy
- Every problem resolved fast
- Contact us here >
Frequent Questions
Q: Do you offer additional discounts to designers or team buying?
A: Sure t promote our new website.-Thehouselights brand netwark and rise awarenes, we offra special discountfor designers of team buying.You can ask our stffto inquire about the corresponding discount by email
Q: How to change the address?
A:Please email me and tall me your right address before ship. thenl will coetiton the system. But if the package has been shipped. you need to contactDPD/UPS/FedEx by yourself to help you change the address.
Q: Are bulbs included with the fixture?
A: Bulbs are not included unless otherwise noted.
:How long does the pre-order usually take?
A: We need about 3-4 weeks or more to prepare and ship the preorder Not in tock). However if ou want arefund please email me at any time.Then lwill promptyreturn the full purchase money should you decide you cannot wait any longer.
Q: What if l received a damaged item or missing item?
A:For the defecive tem, contact us by email witin 7 days of thedeliver date. ywu are eligible for a partal refund or exchange. For the missing.w willreship the missigpart ASAP.Don't forget to provide your order number and attach photos of the damaged or missing item.
Still, have questions not listed here?
Please send an email to lights@thehouselights.com.We can help you answer any questions you might have.
Transforming your home into a better place to live.
We’re absolutely in love with how Customer @mbellishbymir_interiors styled this stunning setup—it’s pure perfection! 😍💡 Add a touch of brilliance to your home Now !
Customer Reviews
Overall rating: 4.9 / 5 from 11 reviews.
Efficient service … rapid answer on requesting help 😊
The lights look lovely and have very long wires so they would look brilliant hanging from the landing
Delivery took a while but items received in perfect condition, now in place fitting looks brilliant. Thanks
Excellent customer service. My son broke a glass globe and I was able to order a replacement quickly and easily 😊
Excellent sales and client engagement.
Very helpful company who replaced a broken globe on my light fitting.
Very pleased with our lights and was very unhappy when husband decided to stand up underneath them! However, brilliant customer service, regular updates, and not long to wait for a replacement bulb … saved my marriage! Thank you all! Wouldn’t hesitate to recommend your Company 👍
Excellent service
The replacement parts arrived and have be fitted by our electrician. It was the LED strip that had failed. However the new remote has taken over control of bot light fittings they now cannot be controlled separately as one remote changes both lights!
Great customer service, supplting some customised items swiftly and efficiently