Special Items
Taxes incluses.
Frais d'expédition calculés à l'étape de paiement.
Free Shipping
Free and fast 7-15 days delivery on all orders to the UK. At Thehouselights we process all orders immediately and shipped everyday at 12 noon in London Time.
- No minimum order to qualify
- Shipped from the UK/Oversea
- Free shipping to theUK
- Delivery by DPD, Evri, FedEx, or Royal Mail
- Delivery time is 7-15 days
- Dispatch time is 1 week
100% Guarantee
100% No Hassle Easy Return Guarantee At Thehouselights, we want you to feel like every light is the perfect match for your home, however, if there's an issue you may send it back within 30 days and we will be happy to exchange or give you a store credit. Or, we will refund the complete purchase price for any return within the first seven days.
Secure Ordering
- 256 bit data encryption
- Same encryption as large banks
- Your personal information is safe
- We do not sell your information
Easy Returns
- No risk return 30 days return
- Easy return center processing
- Prepaid labels when items are damaged
- Like it, love it, or return and exchange
Care Instructions
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Cleaning: Wipe with a soft, dry cloth; avoid harsh chemicals.
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Spills: Blot immediately with a clean, dry cloth.
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Sunlight: Limit direct sunlight exposure to prevent fading.
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Maintenance: Regularly check and tighten loose hardware.
- Protection: Use coasters or placemats to protect surfaces from heat and moisture.
It is a page for you to pay for the special item of Thehouselights, including additional components, tax, and so on.
Customer Service
At Thehouselights we take pride in our fast and helpful 24/7 Customer Support! Got a question? We love helping customers!
- Every call & email answered wIthin 24 hrs
- Every customer made happy
- Every problem resolved fast
- Contact us here >
Frequent Questions
Q: Do you offer additional discounts to designers or team buying?
A: Sure t promote our new website.-Thehouselights brand netwark and rise awarenes, we offra special discountfor designers of team buying.You can ask our stffto inquire about the corresponding discount by email
Q: How to change the address?
A:Please email me and tall me your right address before ship. thenl will coetiton the system. But if the package has been shipped. you need to contactDPD/UPS/FedEx by yourself to help you change the address.
Q: Are bulbs included with the fixture?
A: Bulbs are not included unless otherwise noted.
:How long does the pre-order usually take?
A: We need about 3-4 weeks or more to prepare and ship the preorder Not in tock). However if ou want arefund please email me at any time.Then lwill promptyreturn the full purchase money should you decide you cannot wait any longer.
Q: What if l received a damaged item or missing item?
A:For the defecive tem, contact us by email witin 7 days of thedeliver date. ywu are eligible for a partal refund or exchange. For the missing.w willreship the missigpart ASAP.Don't forget to provide your order number and attach photos of the damaged or missing item.
Still, have questions not listed here?
Please send an email to lights@thehouselights.com.We can help you answer any questions you might have.
Transforming your home into a better place to live.
We’re absolutely in love with how Customer @mbellishbymir_interiors styled this stunning setup—it’s pure perfection! 😍💡 Add a touch of brilliance to your home Now !